Use the following procedure to check for paper in all possible jam locations related to the optional 550-sheet paper feeders. When a jam occurs, the control panel displays an animation that assists in clearing the jam.
Open the lower-right door.
Gently pull out any jammed paper.
Pull the tray completely out of the printer by pulling and lifting it up slightly.
Remove any jammed or damaged sheets of paper. Verify that the tray is not overfilled and that the paper guides are adjusted correctly.
Remove any paper from the feed rollers inside the printer. First pull the paper to the left to release it, and then pull it forward to remove it.
Close the lower-right door.
Reinsert and close the tray.