The procedure to load paper for the 500-sheet trays is the same as for Tray 2. Only Tray 2 is shown here.
Open the tray.
Do not open this tray while it is in use.
Adjust the paper-length and paper-width guides by squeezing the adjustment latches and sliding the guides to the size of the paper being used.
Load paper into the tray. Check the paper to verify the guides lightly touch the stack, but do not bend it. For information about how to orient the paper, see the product User Guide or support site.
To prevent jams, do not overfill the tray. Be sure that the top of the stack is below the tray full indicator.
If the tray is not adjusted correctly, an error message might appear during printing or the paper might jam.
Close the tray.
The tray configuration message displays on the product control panel.
Touch the OK button to accept the detected type and size, or touch the Modify button to choose a different paper size or type.
For custom-size paper, specify the X and Y dimensions for the paper when the prompt displays on the product control panel.
Select the correct type and size, then touch the OK button.