HP LaserJet Enterprise M507 — Clear paper jams in the toner-cartridge area

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Clear paper jams
  • Clear paper jams in Tray 1
  • Clear paper jams in Tray 2 and the 550-sheet trays
  • Clear paper jams in the toner-cartridge area
  • Clear paper jams in the rear door and the fuser area
  • Clear paper jams in the output bin
  • Clear paper jams in the duplexer
Customer self-repair (CSR) A parts and assemblies
  • Toner Cartridge
Guides
  • User Guide
Set up and configure
  • Load the trays

Use the following procedure to check for paper in all possible jam locations in the toner-cartridge area. When a jam occurs, the control panel displays an animation that assists in clearing the jam.

  1. Press the top-cover-release button on the left side of the printer.

    Press the release button

  2. Open the front door.

    Open the front door

  3. Remove the toner cartridge.

    Remove the toner cartridge

  4. Lift the jam-access cover and slowly remove any jammed paper. Be careful not to tear the paper.

    Remove the jammed paper

  5. Reinsert the toner cartridge.

    Install the toner cartridge

  6. Close the front door.

    Close the front door