The following information describes how to clear a paper jam in Trays 2, 3, or 4. When a jam occurs, the control panel displays an animation that assists in clearing the jam.
Click the Play button to view an instructional video.
The following procedure shows Tray 2. The method to clear jams in Trays 3 and 4 is the same.
Pull the tray completely out of the product by pulling and lifting it up slightly.
Remove any jammed or damaged sheets of paper.
Remove any paper from the feed rollers inside the product.
Reinsert and close the tray.