HP Color LaserJet Enterprise MFP M577 — Clear paper jams in the document feeder

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Clear paper jams
  • Clear paper jams in Tray 1
  • Clear paper jams in Tray 2
  • Clear paper jams in the optional 550-sheet trays
  • Clear paper jams in the right door and the fuser area
  • Clear paper jams in the output bin
  • Clear paper jams in the document feeder
Control panel walkaround
  • Control-panel view (touchscreen control panel, x model only)
Customer self-repair (CSR) A assemblies
  • Toner cartridges
Customer self-repair (CSR) B assemblies
  • Intermediate transfer belt (ITB) and secondary transfer roller
Customer self-repair (CSR) parts and supplies
  • Staple cartridge (M577)
Guides
  • Control Panel Guide
  • User Guide
Load the paper trays
  • Load Tray 1
  • Load Trays 2, 3, 4, and 5

The following information describes how to clear paper jams in the document feeder. When a jam occurs, the control panel displays an animation that assists in clearing the jam.

  1. Lift the latch to release the document-feeder cover.

    Lift the latch

  2. Open the document-feeder cover.

    Open the document-feeder cover

  3. Remove any jammed paper.

    Remove jammed paper

  4. Lift the document-feeder input tray.

    Lift the document-feeder tray

  5. Remove any jammed paper.

    Remove the jammed paper

  6. Lower the document-feeder input tray.

    Lower the document-feeder tray

  7. Close the document-feeder cover.

    NOTE:

    Verify that the latch on the top of the document-feeder cover is completely closed.

    Close the document-feeder cover