HP Color LaserJet Pro MFP M477 — Clear paper jams in the duplexer (dn and dw models only)

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Clear paper jams
  • Clear paper jams in Tray 1
  • Clear paper jams in Tray 2
  • Clear paper jams in the document feeder
  • Clear paper jams in the duplexer (dn and dw models only)
  • Clear paper jams in the rear door and the fuser area (nw model)
Guides
  • User Guide
Load trays
  • Load paper into Tray 1 (multipurpose tray)
  • Load paper into Tray 2
Supplies
  • Toner cartridges

Use the following procedure to check for paper in the duplexer. When a jam occurs, the control panel displays an error message (2-line control panels) or an animation (touchscreen control panels) that assists in clearing the jam.