HP LaserJet Enterprise MFP M527 — Clear paper jams in the document feeder (MFP M527 models only)

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Clean the printer
  • Check the scanner glass for dirt and smudges
  • Clean the pickup rollers and separation pad in the document feeder
Clear paper jams
  • Clear paper jams in the document feeder (MFP M527 models only)
  • Clear paper jams in Tray 1
  • Clear paper jams in Tray 2 and the 550-sheet trays
  • Clear paper jams in the toner-cartridge area
  • Clear paper jams in the rear door and the fuser area
  • Clear paper jams in the output bin
  • Clear paper jams in the duplexer
Customer self-repair (CSR) A parts and assemblies
  • Toner Cartridge
  • Staple cartridge (MFP M527)
Guides
  • User Guide
Product views
  • Control panel poster
Set up and configure
  • Load the trays

The following information describes how to clear paper jams in the document feeder. When a jam occurs, the control panel displays an animation that assists in clearing the jam.

  1. Lift the latch to release the document-feeder cover.

    Lift the latch

  2. Open the document-feeder cover.

    Open the document-feeder cover

  3. Remove any jammed paper.

    Remove jammed paper

  4. Lift the document-feeder input tray.

    Lift the document-feeder tray

  5. Remove any jammed paper.

    Remove the jammed paper

  6. Lower the document-feeder input tray.

    Lower the document-feeder tray

  7. Close the document-feeder cover.

    NOTE:

    Verify that the latch on the top of the document-feeder cover is completely closed.

    Close the document-feeder cover