HP PageWide Enterprise Color MFP 586 — Check the scanner glass for dirt and smudges

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Clear paper jams
  • Clear jams in the print zone
  • Clear jams in the document feeder
  • Clear jams in the left door
  • Clear jams in Tray 1 (multipurpose tray)
  • Clear jams in Tray 2
  • Clear jams in Tray 3 (accessory)
  • Clear jams in the 3 x 500-sheet feeder
  • Clear jams in the ink-collection unit area
  • Clear jams in the output bin
Copy
  • Make a copy
  • Copy or scan both sides of an ID card
  • Copy or scan pages from books or other bound documents
  • Copy or scan a document into a booklet format
  • Copy on both sides
  • Copy mixed-size documents
  • Reduce or enlarge a copy image
  • Setting paper size and type for copying on special paper
  • Copy a photo
  • Collate a copy job
Customer self-repair (CSR) parts
  • Removal and replacement: Ink cartridges
Fax
  • Send a fax
  • Create and manage fax speed dial lists
Guides
  • User Guide
Load trays
  • Load paper to Tray 1 (multi-purpose tray)
  • Load paper to Tray 2
  • Load paper to Tray 3
  • Load paper to the 3 x 500-sheet paper feeder
Maintenance and troubleshooting
  • Check the scanner glass for dirt and smudges
  • Clean the pickup rollers and separation pad in the document feeder
Print
  • Print from a USB flash drive
  • Print product reports
  • Configuring printer tray settings
  • Store print jobs on the printer to print later or print privately
Print (Windows)
  • Selecting the paper type Windows
Scan/Send
  • Scan to USB Drive
  • Send a scanned document to a folder in the printer memory
  • Scan and send to network folder
  • Scan and send to email

  1. Press the power button to turn the printer off, and then disconnect the power cable from the electrical outlet.

    Press the power button

  2. Open the scanner lid.

    Open the scanner

  3. Clean the scanner glass, the document feeder strips, and the white plastic backing with a soft cloth or sponge that has been moistened with nonabrasive glass cleaner.

    Clean the scanner
    CAUTION:

    Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride on any part of the printer; these can damage the printer. Do not place liquids directly on the glass or platen. They might seep and damage the printer.

    NOTE:

    Be sure to clean the small strip of glass on the left side of the scanner if streaks appear on copies when using the document feeder.

  4. Dry the glass and white plastic parts with a chamois or a cellulose sponge to prevent spotting.

  5. Connect the power cable to an outlet, and then press the power button to turn the printer on.